Kisitime Terms and Conditions — Complete User Guide

These Terms & Conditions ("Terms") apply to the use of the kisitime website and mobile app. kisitime ("we", "us") is an online gaming and betting platform. If you do not agree to read and comply with the terms stated on this page, please refrain from using our services.

Accessing the kisitime website, downloading the app, registering an account, or playing any game — all of these activities are governed by these Terms & Conditions. If you disagree with any part of these terms, you should not use any of kisitime's services.

We reserve the right to update these Terms & Conditions at any time. When changes are made, the updated date and revised sections will be clearly indicated. We recommend checking this page regularly.

To open an account on kisitime, you must meet the following requirements:

• You must be at least 18 years of age.
• You must provide accurate and truthful information during registration. Submitting false details may result in permanent account termination.
• Each person may register only one account. Creating multiple accounts using the same phone number, email address, bank account, or device is strictly prohibited.
• It is the user's responsibility to keep their account password secure. Sharing account access with others is not permitted.
• Residents of countries where kisitime's services are legally prohibited may not register.

After registration, kisitime may request additional documents to verify your identity. This is part of international security compliance and is standard practice across all legitimate platforms.

Kisitime takes the protection of minors very seriously. For this reason, we may request identity verification documents in the following situations:

• At the time of your first withdrawal request
• For large deposit or withdrawal amounts
• If unusual activity is detected on an account
• When additional verification is required for bonus usage

Documents typically required include: National ID (NID), passport, or driving licence. Withdrawals may be placed on hold until verification is complete — however, your account balance will remain secure.

The following rules apply to all financial transactions on kisitime:

• Deposited funds may only be used for gaming and betting activities on kisitime.
• The mobile banking or bank account used for deposits must be registered in the user's own name.
• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 500. The maximum daily withdrawal limit is determined by your account tier.
• Bonus balance cannot be withdrawn directly — it converts to real balance only after the wagering requirements have been fulfilled.
• Kisitime reserves the right to suspend withdrawals and conduct an investigation in the event of suspicious transactions.

Kisitime processes payments exclusively through mobile banking and direct bank transfers. All transactions are conducted in Bangladeshi Taka (BDT).

The following rules must be followed when placing bets on kisitime:

• The minimum bet amount varies by game but generally starts from BDT 10.
• Maximum bet limits are set individually for each game and event and are displayed within the app.
• If a bet is interrupted mid-round due to a technical error, the stake for that round will be refunded.
• Once a bet is placed, the outcome cannot be changed or cancelled — except where a cashout option is available in live betting.
• In Sports Betting, bets placed before a match begins are valid; however, the final result will be determined based on the official decision of the match organizers.
• If unusual betting patterns or suspected market manipulation are detected, kisitime may place the relevant bets on hold pending investigation.

Kisitime conducts third-party RNG audits to ensure fairness across all games. All live dealer activity in Live Casino games is recorded on video.

Kisitime offers a variety of bonuses and promotions. The following terms apply to their use:

• Wagering requirement: Each bonus carries specific wagering requirements (typically 20x to 40x). Bonus balance cannot be withdrawn until these requirements are met.
• Validity: Bonuses must generally be used within 7 to 30 days. Any bonus that expires within this period will be cancelled.
• Game restrictions: Some bonuses can only be used on specific games. Details are outlined in each bonus's individual terms.
• One bonus at a time: Multiple bonus offers cannot be active simultaneously unless explicitly permitted.
• Abuse: If bonus abuse is detected, kisitime reserves the right to forfeit the bonus and any associated winnings.

The specific terms for each bonus are clearly displayed at the time of claiming. By accepting a bonus, you agree to those terms.

The following activities are strictly prohibited on kisitime and may result in permanent account closure:

• Creating multiple accounts or using another person's account.
• Abusing the bonus system in bad faith (bonus abuse).
• Exploiting technical errors or bugs on the platform to gain an unfair advantage.
• Using automated software (bots) or hacking tools.
• Engaging in money laundering or suspicious financial activity.
• Harassing or defrauding other users.
• Misconduct toward kisitime staff.

Kisitime reserves the right to suspend or close accounts in the following circumstances:

• Violation of these Terms.
• Registering with false information.
• Failure to cooperate with identity verification.
• If evidence of suspicious financial activity is found.
• Due to prolonged inactivity (generally, no transactions for 12 months).

Users may close their account at any time. Any remaining real balance (excluding bonuses) will be refunded after all pending withdrawal verifications are completed.

As part of responsible gaming, kisitime offers the option to take a temporary break. To learn more about this, Responsible Gaming Visit the page.

Kisitime takes the protection of users' personal information very seriously. Our detailed policy on how data is collected, stored, and used can be found in our Privacy Policy Described on the page.

In summary:

• Your personal information is never sold to third parties for marketing purposes.
• Information may be shared with authorities upon request due to legal obligations.
• All data is secured via SSL encryption.
• You have the right to access or correct your own personal information.

Kisitime's liability is limited in the following areas:

• If a game is interrupted due to a lost internet connection or a technical issue, kisitime will refund the bet for that round. Claims for lost profits will not be accepted.
• Kisitime is not directly liable for transaction delays caused by issues with third-party payment services.
• Kisitime is not liable for any account information leaked due to the user's own negligence.
• If a technical error causes an abnormal result in any game, kisitime reserves the right to void that payout and refund the bet.

However, kisitime guarantees that all legitimate winnings, account balances registered with accurate information, and verified withdrawal requests will always be processed.

Kisitime reserves the right to modify, add to, or remove any part of these terms at any time. When changes are made:

• The "Last Updated" date at the top of this page will be changed accordingly.
• Users will be notified of significant changes via email or in-app notification.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

If you are not satisfied with any changes, you always have the option to close your account.

If you have any questions, feedback, or complaints regarding these Terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the App & Website
• FAQ: For answers to common questions, visit our FAQ Page See

Kisitime aims to respond to complaints within 24 hours. Complex issues may take a little longer to resolve, but we take every complaint seriously.